The data controller responsible for your personal information is:
Victoria Elizabeth Armstrong may also trade, publish or provide services through associated personal brands and trading names, including Fasterpreneur, Symposia, Inner Mind Tools, The Inner Mind Code and Awaken Your Dragon. Unless another legal entity is expressly identified, Victoria Elizabeth Armstrong remains the data controller for information collected through this website.
This Privacy Policy applies when you visit this website, request a resource, join an email list, complete a form, book a session, make a purchase, attend an event, participate in coaching or consultancy, or contact us through any channel including email, social media, Zoom, Telegram or WhatsApp.
Depending on how you interact with the website, we may collect your name, email address, telephone number, postal or billing address, business name, job title, information included in enquiries or assessments, your goals and challenges, appointment and booking information, course or membership details, orders and payment status, marketing preferences, consent records, technical information such as your IP address and device type, and website activity such as pages viewed.
Payments may be processed by Stripe or another approved payment provider under their own privacy terms. We do not ordinarily receive or store your complete card number. We may receive confirmation of identity, product purchased, amount, payment status and transaction references.
Information may be collected directly when you submit a form, make a purchase, complete an assessment, attend a session or send a message. It may also be collected automatically through cookies and analytics tools, subject to your cookie choices, or received from a third party where you book through an external platform or contact us through a social media channel.
Personal information may be used to deliver requested resources, respond to enquiries, arrange calls and consultations, provide coaching or training, manage accounts, deliver courses and digital products, process orders and payments, administer events, send marketing communications where permitted, personalise content, measure website traffic, prevent fraud, maintain legal records and comply with applicable laws.
Contract: Processing may be necessary to fulfil a purchase, deliver a service, manage an account or administer a booking.
Consent: Used for optional marketing, non-essential cookies, retargeting and promotional materials. You may withdraw consent at any time.
Legitimate interests: Used to operate and improve the website, respond to genuine enquiries, protect against fraud, maintain appropriate records and communicate with existing customers about closely related services.
Legal obligations: Information may be processed to comply with tax, accounting, consumer protection and other applicable legal requirements.
Requesting a free resource does not automatically require consent to unrelated marketing. Where necessary, a separate optional marketing choice will be provided. You may unsubscribe at any time using the link in any email or by visiting our Contact Us page. Unsubscribing from marketing will not prevent essential messages about an active purchase or booking.
Information shared during coaching or assessments is used to prepare recommendations, provide guidance, track agreed actions and maintain appropriate records. Information provided by one participant will not normally be shared with another client except where you have given permission, it is required for a group service, it has been anonymised, or disclosure is legally required.
AI and automation tools may be used to support research, content development, business analysis, report preparation, administration and service delivery. Reasonable steps will be taken to minimise or anonymise information before processing. No solely automated decision with a significant effect will ordinarily be made about you without appropriate safeguards.
Trusted providers currently or potentially used include GoHighLevel, Stripe, Zoom, Google, Google Analytics, YouTube, email delivery providers, podcast platforms, Telegram, WhatsApp and Meta technologies. These providers may act as processors under our instructions or as independent controllers under their own privacy terms.
Some service providers may process information outside Spain or the European Economic Area. Where required, recognised safeguards such as European Commission adequacy decisions or approved standard contractual clauses will be used.
The website may use cookies for website operation, security, analytics, conversion measurement and advertising. Non-essential technologies requiring consent will not be activated until the relevant consent has been given. Further details are provided in the Cookie Policy.
Information is kept only for as long as reasonably necessary. Enquiry information is typically retained for up to 24 months after the last meaningful communication. Marketing information is retained until you unsubscribe or withdraw consent. Customer and transaction records are kept for the period required by Spanish tax and accounting rules. Information is securely deleted or anonymised when no longer required.
Reasonable technical and organisational safeguards are used including password protection, access controls, multifactor authentication where available, secure payment processing, encrypted connections and restricted administrator permissions. You remain responsible for protecting your own passwords and account details.
Subject to applicable data protection law, you may have the right to access your personal information, correct inaccurate information, request deletion, request restriction of processing, object to particular processing, request your data in a portable format, withdraw consent and submit a complaint to a supervisory authority. To exercise a right, please visit our Contact Us page. You also have the right to complain to the Agencia Española de Protección de Datos.
This website and its commercial services are intended for people aged 18 or over. We do not knowingly enter into commercial contracts with children through this website.
This Privacy Policy may be updated to reflect changes in the website, products, services, technology, service providers or legal requirements. The revised version will display an updated effective date.